What Happened to Retail?

While going through Infidel753’s Sunday Link Roundup, I came across an interesting post about the declining future of brick-and-mortar retail. It posits that while COVID hasn’t done it any favors, the decline has been in effect for years now.

Anyone who lives near what used to be a mall can attest that physical stores are going away fast. The main culprit is, indeed, online shopping. COVID is just piling on.

While far from perfect, it’s hard to beat the vast selection of whatever you want, delivered to you within days, or sometimes even same-day (if you live in a market with an Amazon warehouse.)

When you look at what people want out of a retail outlet, it comes down to these main things:

·        Wide selection of items in stock

·        Helpful and available clerks

·        Low prices

These “wants” are why brick and mortar is fading. All three can no longer be had at the same time.

To have a wide selection you need room for it, or in other words, a large showroom. Retail real estate is expensive. You also have to front the money to buy the additional stock to sell.

To attract reliable, intelligent, personable clerks, you need to pay a living (or at least significantly above minimum) wage. You should also provide health insurance and benefits if you want serious, career-minded people. Multiply all that by the number of clerks you need.

Both of these two things raise costs considerably. To be able to turn a profit, prices have to rise accordingly, which is counter to charging low prices. Unless the owner is willing to take losses, (and what business owner would be?) you simply can’t have all three.*

*I suppose there could be a business where the product is dirt cheap to create and the demand is such that high prices are supported, but there aren’t many. How many iPhone stores can a market tolerate?

Add to that the convenience, low cost, and increasing reliability of online shopping and you see why it’s pulling people out of stores.

To run an online business, all the money goes into the nuts and bolts. You get your website set up, which is primarily a one-time outlay (aside from maintenance and security updates) you have your warehouse space, which is cheaper than retail space, buy your stock, and then have a minimal crew to stock the shelves and pack the boxes.

I, for one, leapt at the chance to avoid going out to shop and buy stuff from my computer in my jammies. I pretty much buy everything but groceries online and have since the mid-2000s. That probably has more to do with my own anti-social tendencies than anything, but it works for me.

To me, the real tragedy is that there’s a whole employment sector that was there when I was young that has since disappeared. Where are young people supposed to get jobs now, with a whole industry that relied on them is just gone? Grownups all say, “Get a job! Don’t be a slacker. Don’t take handouts,” etc. But where? Doing what? Malls are gone. Movie theaters are on life support. Restaurants are struggling. All carry risks of getting themselves sick with COVID or being abused by jerks who don’t care about anyone but themselves.

Frankly, I’m surprised there are any brick and mortar establishments left at all.

I spent 12 years in record/CD retail, video rental, and several more working in a grocery store and at a gas station. It wasn’t much but it allowed me to pay for my own college education. With the way tuition has skyrocketed (and wages haven’t) doing that is pretty much impossible today. The only way to get oneself a college education, (short of being independently wealthy or having parents pay your way), is to get student loans, which end up as a never-ending albatross around people’s necks for the rest of their lives.

As much as people have always complained about retail stores, we’re really going to miss them when they’re gone.

Book’em Danno

Regarding the book burnings in Texas, Tennessee, and other repressed places, I have only this to say:

Here endeth the lesson.

More Dad Stories

My dad used to be an altar boy so, in light of all the modern priest/altar boy scandals,  I asked him if a priest ever did anything untoward with him.

Dad said there was one certain very old priest with whom all the altar boys had a problem.  Seems that when they would help him up out of his genuflect, he was known to pass some gas on them.  He said when you saw those robes billow, you knew you were in trouble.  Anyway, the altar boys policed this themselves by assigning the altar boy with the least seniority to this honor.